I automate your WhatsApp business communication -- instant responses, appointment booking, lead qualification, order updates. Your customers get answers in seconds, 24/7, while your team focuses on closing deals.
WhatsApp is the dominant messaging platform in Spain and across Europe. Your customers already use it to contact you -- but if you are responding manually, you are losing leads. Messages come in after hours. Your team takes 30 minutes to respond during busy periods. Follow-ups get forgotten. Customers go to your competitor who replied faster.
WhatsApp Business automation changes this completely. Every message gets an instant response. Appointments are booked automatically. Leads are qualified and routed to the right salesperson. Order updates are sent proactively. And when a conversation needs personal attention, the bot hands off seamlessly to your team with full context.
I am Kirill Strelnikov, a freelance developer based in Barcelona specializing in WhatsApp Business API integrations. I build custom WhatsApp automation that goes beyond simple auto-replies -- AI-powered conversations that understand your customers, integrate with your CRM, and drive real business results. For Spanish-language WhatsApp solutions, see my chatbot WhatsApp para empresas page.
WhatsApp automation covers everything from simple FAQ responses to AI-powered sales conversations. Here are the three main categories.
Instant FAQ responses, order status checks, return and refund handling, business hours and location info, document sharing. Handle 70-80% of inquiries automatically with seamless human handoff for complex cases.
Automated lead capture from WhatsApp messages, qualification flows that ask the right questions, appointment booking with calendar sync, product catalog browsing, quote generation. Turn WhatsApp into a 24/7 sales channel.
Natural language understanding with GPT-4, multilingual support (Spanish, English, more), context-aware responses based on customer history, personalized product recommendations, and intelligent conversation routing.
I use the official WhatsApp Business API -- not grey-market tools that risk getting your number banned. Every integration is built for reliability and compliance.
WhatsApp layer: Official Meta Cloud API or Twilio for WhatsApp Business. Message templates approved by Meta for proactive outreach. Webhook-based architecture for real-time message handling with sub-second response times.
AI layer: OpenAI GPT-4 for natural conversations, language detection, intent classification, and contextual responses. The AI maintains conversation memory across sessions so customers do not have to repeat themselves.
Integration layer: Direct connections to your CRM (HubSpot, Salesforce, Pipedrive), calendar systems, e-commerce platforms, and helpdesk tools. Every conversation is synced automatically.
I help you register for the WhatsApp Business API, verify your business with Meta, and set up your phone number. If you already have WhatsApp Business API access, we skip this step. Takes 3-7 days for new registrations.
I map your most common customer interactions and design conversation flows that handle them automatically. We define triggers, responses, qualification criteria, and handoff rules. You review and approve before development.
I build the WhatsApp bot with your approved conversation flows, integrate AI for natural language understanding, and connect to your CRM and business systems. Weekly demos so you can test with real conversations.
Your team tests the bot with real customer scenarios. I fine-tune responses, optimize AI prompts, handle edge cases, and ensure the handoff to human agents works smoothly. Message templates are submitted to Meta for approval.
Go-live with monitoring for message delivery, response quality, and conversion rates. I optimize based on real usage data -- improving AI responses, refining conversation flows, and maximizing lead capture rates.
WhatsApp automation works for any business that communicates with customers via WhatsApp. Here are the most common use cases I build.
Automated appointment booking with calendar sync, menu/service catalog browsing, business hours and location info, reservation confirmations and reminders, waitlist management. Customers book via WhatsApp instead of calling.
Order status tracking, shipping notifications, return/exchange processing, product recommendations, abandoned cart recovery via WhatsApp. Customers get proactive updates without checking email.
If you receive more than 20 WhatsApp messages per day from customers, automation will save you hours and increase conversions. Book a free consultation.
Transparent pricing. All prices include WhatsApp Business API setup assistance, development, testing, deployment, and 30 days of support. Meta's per-conversation fees are separate.
Need a custom scope? Get in touch for a tailored proposal within 24 hours.
Kirill Strelnikov is a freelance Python and Django developer based in Barcelona, Spain. He specializes in WhatsApp Business API integrations, chatbot development, and business automation. He has delivered over 15 commercial projects including AI-powered chatbots, messaging platform integrations, and automated business workflows for clients across Spain and Europe.
He works exclusively with fixed-price contracts. Communication in English, Spanish, and Russian.
Learn more on the about page or explore the full portfolio.
Tell Kirill about your business and how you currently use WhatsApp. He will propose an automation plan, estimate the timeline, and give you a fixed price -- within 24 hours. Free consultation.
Book a free WhatsApp consultation