There is no universally better option — it depends on your situation. Here is a quick decision framework:
- Budget under EUR 10,000 + specific project: Freelancer
- Budget EUR 10,000-50,000 + need multiple skills: Agency
- Ongoing development + budget for full salary: In-house
Most startup founders and SMB owners get the best value from a freelancer for their first product. Once the product finds market fit and needs continuous development, transitioning to in-house makes sense.