AI chatbot for an online clothing store
Challenge
An online clothing store was losing customers due to the lack of personalized recommendations and slow response times. Managers couldn't keep up with the volume of inquiries, and browse-to-purchase conversion remained low.
Solution
Built a Django system with an OpenAI-powered chatbot: personalized recommendations based on catalog and conversation history, automatic product description generation, intelligent session handling. The bot replaced first-line support and became a sales tool — no manager required.